If you are dissatisfied with your purchase for any reason you may return new, unopened items sold through our store within 30 days for a full refund. You should expect to receive your refund within four weeks of returning your item(s).
Before mailing your product back be sure to contact firstname.lastname@example.org for the proper return authorization then mail the product to:
Kovels Online Store
23600 Mercantile Rd; Suite-H
Beachwood, Ohio 44122-5949
If you discover that the item is defective after the package is opened, a full refund or replacement will still be granted. Please see our Terms & Conditions for complete details regarding our return policy.