Return Policy

If you are dissatisfied with your purchase for any reason you may return new, unopened items sold through our store within 30 days for a full refund. You should expect to receive your refund within four weeks of returning your item(s).

Before mailing your product back be sure to contact customerservice@kovels.com for the proper return authorization then mail the product to:

Kovels Online Store
Att. RETURNS
23600 Mercantile Rd; Suite-H
Beachwood, Ohio 44122-5949

If you discover that the item is defective after the package is opened, a full refund or replacement will still be granted.